This privacy policy sets out how Alternate Relief uses and protects any information that you provide when using this website. Alternate Relief is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. We may update this policy from time to time by amending this page. You should check this page occasionally to ensure that you are happy with any changes.
This policy is effective from May 2020 and was last reviewed in Feb 2026.
What we collect
We may collect the following information:
• Full name
• Contact details, including email address
We only collect personal information that you choose to provide to us, either by completing a form on this website or by contacting us via email. If you do not wish for your personal data to be collected, please do not submit it to us.
How we will use this information
We use your information for the following purposes:
• To respond to your enquiry
• To contact you by email or telephone where necessary
• For internal record keeping
• To prepare quotes, invoices, or related financial documentation
• To review and improve our services
Security
We take reasonable steps to protect your personal information. Appropriate technical and organisational measures are in place to help prevent unauthorised access, loss, or misuse of the information we collect.
Cookies
This website uses cookies to help it function properly and to understand how visitors use the site. This allows us to improve the website and user experience. You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect how the website functions. We may use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve the site and our services.
Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.
Controlling your personal information
We may share your information with trusted third-party service providers who help us operate our business, such as email or website hosting providers. These providers are required to keep your information secure and only use it for the services they provide to us. We do not sell, distribute or lease your personal information to third parties unless required to do so by law.
Monitoring Emails
We may keep records of emails and other communications you send us for record-keeping and to provide our services effectively.
Marketing
We will only use your personal information for marketing purposes if you have given your consent. You can opt out of marketing emails at any time by contacting us at [email protected].
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